reviews

Aly was such a huge help in the refinance process. My husband and I had so many technical questions and she always made herself available to get us answers and help streamline the whole experience. Her customer service and knowledge is incredible. I would highly recommend her to others looking for someone great to work with for their mortgage needs. 

- Heather P.

   We recently completed our home purchase in Prescott, AZ. Bert Carpenter and Aly Lively were a pleasure to work with. They were always very good about communicating with us and letting us know what the next steps are. Aly was very meticulous in collecting and collating all of the required information. She is always courteous and positive on the phone. In our situation we had a few unexpected surprises arise prior to escrow close. Bert, with his calm and comfortable demeanor took charge of our surprises and found work-arounds. I doubt that most lenders would work as hard as Bert did to find a workable solution for my family and explain each step in the process. I will turn to Bert for my future loan needs and I can whole-heartedly recommend he and Aly.

- Ben S.

 I’ve worked with Aly on multiple refinances for my home over the years and I wouldn’t hesitate to reach out again for any of my mortgage needs. Communication was always fast and easy to understand, she was great at working around my tough night shift schedule, signing of documents online and appointments for in-person signings were always quick and painless, and the best part is having someone that is on your team and has your best interests in mind.
Aly’s advice and competitive rates have helped me to save tens of thousands in the long run with my loans, and it’s definitely worth reaching out to do a little window shopping to see if you’re over paying as well. 

- Aaron H.

I have worked with Aly on multiple transactions for securing a mortgage loan and each and every time she goes above and beyond to help make the loan process as smooth, predictable and seamless as possible. I always get the best rate and the customer service experience is outstanding. I highly recommend Aly and NEXA Mortgage. 

- Harris J.

Our first experience working with Bert and Aly was amazing! They went above and beyond to help us get to closing early and rushed everything for us. They are both amazing to work with. I would recommend them to all. Thank you for helping get into our dream home! 

- Roman & Lori P.

 I am a return customer of 3 times now. I am always very happy with the quality of service I receive at NEXA Mortgage. I work with Aly and she is my go to gal when I need to talk mortgages. I have sent several of my friends and family her way and will continue to do so. 

- Nikki M.

 Our transaction was seamless, we even closed a day early! Bert and Aly were on top of everything and ensured every T was crossed and I dotted! I originally priced out another company and their fees were over $4K more than I quoted with Nexa. Bert and Aly will forever be a part of any future purchases I make, without a doubt!  

- Sheila J.

Aly has far exceeded my expectations as a mortgage loan officer. She kept me informed during the entire transaction. I would recommend her for all your mortgage needs.

- Janet O.

 Aly has been super helpful with closing our first home on time. She is very fast at replying to all of our questions regarding mortgage loan. Since this was our first time, she made the process easy and smooth. Would highly recommend Aly and her team for any homebuyers!  

- Yurie H.

 Aly got the refinancing that we needed, At a better rate than we were expecting. She kept us updated though the entire process. We've had Bert and Aly help us when we first purchased and with a couple of refi's and will continue with them for any future purchases.   

- Bill M.

 I worked with Aly on a referral loan that just closed a few days ago and I can honestly say that I would work with her again! It was a pleasure! Consistent communication, good teamwork and we tackled every hiccup as a team. Very good service, it was very enjoyable to work with her! 

- Claudia R.

 Aly assisted us in the financing of the home we just purchased. I may be wrong but it seems the the process is somewhat more involved than the last home we purchased six years ago. More paperwork needed, more questions needing answers from us as to our suitability as a good risk in the granting of a loan. No matter. Aly made the process very easy and helped us every step of the way. She was always available to answer any questions we had in a very personable and professional manner. Her diligence made the whole process of buying a home seem to go very fast. She was able to lock us into the best interest rate available. Unless you yourself are in the financial business, its impossible to know everything about the process. You have to have someone you can trust to get you through it and Aly is that person. 

- James S.

 Aly was a HUGE help, being first time homebuyers, we didn't even know where to start. She helped us navigate through the process and no question was too stupid for her to answer. Thank you Aly! We will definitely be recommending you to all of our friends! 

- Staci C.

 Aly was very proactive about communication. She helped us keep the process moving as quickly as possible. She was available for questions and help when ever we needed it. 

- Erik F.

 Aly was extremely helpful and transparent since the beginning of the loan process. She also communicated constantly and on a timely manner to help remove any roadblocks along the way. Thank you for all your help Aly! 

- Guillem S.